Privacy Policy and SMS Terms & Conditions
Introduction and Scope
This privacy notice discloses the privacy practices for this website and applies solely to information collected by this website. It will notify you of what personally identifiable information is collected, how it is used, with whom it is shared, your choices regarding data use, security procedures, and how to correct inaccuracies.
Information Collection, Use, and Sharing
We are the sole owners of the information collected on this site. We only have access to or collect information that you voluntarily give us via email or other direct contact from you. We will use your information to respond to you regarding the reason you contacted us.
We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request (e.g., to ship an order). We will not sell or rent this information to anyone. Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.
SMS and A2P 10DLC Messaging Services
In addition to standard website collection, specific terms apply to our SMS messaging services. Your use of the A2P 10DLC messaging service constitutes acceptance of these terms.
- Messaging Consent: As a user, you must explicitly consent to receive messages from our company. Consent can be given through various channels, including but not limited to our website sign-up forms, paper forms, or verbally through customer service interactions.
- Message Types and Frequency: Messages sent may include alerts, reminders, promotional offers, updates, and other relevant communications. The frequency of these messages will depend on your interaction with our services and your preferences.
- Data Rates and Charges: Standard message and data rates may apply to any messages you send or receive as part of our service. This could affect your bill and depends on the terms set by your mobile carrier.
- Message Delivery: We do not guarantee that messages will be delivered without delays or failures. Such issues can occur due to factors outside our control, such as network problems or device compatibility.
- User Obligations and Compliance: When using our messaging service, you agree to abide by all applicable laws and regulations. You must not use this service to send messages that are offensive, illegal, or intended to harass or harm others. You acknowledge that the service must be used in compliance with all relevant laws, including those relating to privacy, telecommunications, and commercial communications.
- Privacy Policy for SMS: Our Privacy Policy outlines how we collect, use, and protect your data in relation to our A2P 10DLC messaging service, and it can be found on our website.
Your Access to and Control Over Information
You may opt out of any future contacts from us at any time.
- SMS Opt-Out: To discontinue receiving SMS messages, you can reply "STOP" to any of our messages at any time. This will unsubscribe you from our SMS communications.
- General Data Control: You can do the following at any time by contacting us via the email address or phone number given on our website:
- See what data we have about you, if any.
- Change/correct any data we have about you.
- Have us delete any data we have about you.
- Express any concern you have about our use of your data.
Security
We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.
- Online Encryption: Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser or by looking for “https” at the beginning of the address of the web page.
- Offline Protection: While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.
Policy Updates and Contact Information
Our company reserves the right to change the Terms and Conditions regarding messaging services at any time. Changes will be communicated through our website or direct communications where feasible.
- General Inquiries: For any queries or concerns regarding the Terms and Conditions, please contact Tampa Bay Mold & Flood today.
- Privacy Concerns: If you feel that we are not abiding by this privacy policy, you should contact us immediately via email.